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Expanding Telemedicine Reach with a HIPAA-Compliant Android Application

Client Background

Our client, a leading US-based telemedicine platform, connects physicians and patients through secure video conferences to facilitate remote care. However, a critical challenge emerged as the absence of an Android application hindered the accessibility of their mobile patient applications, impacting patient engagement and limiting opportunities for reimbursable video visits.


Challenges

Our client, a leading US telemedicine platform facilitating secure video conferences between physicians and patients, encountered a critical challenge due to the absence of an Android application. This limitation hindered their mobile patient applications, restricting accessibility for patients and physician practices reliant on Android. This hindered the seamless provision of remote care, impacting patient engagement and limiting opportunities for physicians to conduct reimbursable video visits. 

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Solution

To address the unique challenge of creating an Android application for the telehealth platform, our medical app development team devised a comprehensive solution. We developed a HIPAA-compliant Android application that enabled patients to book appointments and connect with their physicians via secure, encrypted peer-to-peer video connections. Our solution included: 


  • Seamless Integration: The Android app seamlessly integrated with existing practice workflows, including scheduling, and management systems such as Electronic Health Records (EHR/EMR), Radiology Information Systems (RIS), and Laboratory Information Systems (LIS). 


  • Remote Care Delivery: Physicians could provide remote care through reimbursable video visits, replacing unpaid phone calls. This improved outpatient engagement and care. 


  • Real-time Data Sync: Patient data synchronized with the practice management system just before the conference, ensuring physicians had the necessary patient information at their fingertips during the video consultation. 

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